300-400 – Afrocate-Jobs, Gigs, Side Hustles, services https://www.afrocate.com Jobs, Gigs, Side Hustles, services Fri, 12 Jan 2024 21:26:36 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.5 https://www.afrocate.com/wp-content/uploads/2022/10/cropped-afrocate-high-resolution-logo-transparent-1-32x32.png 300-400 – Afrocate-Jobs, Gigs, Side Hustles, services https://www.afrocate.com 32 32 Yoko Co https://www.afrocate.com/companies/enterprise-software/yoko-co/ https://www.afrocate.com/companies/enterprise-software/yoko-co/#respond Wed, 19 Oct 2022 01:31:39 +0000 https://jobi.uxper.co/?post_type=company&p=2193 Yoko Co advances the web presence of organizations driven by a purpose beyond profit. Our clients are heroic. We aid them in their journey by helping leverage their web presence in a way that applies accountability to the process. This enables them to see the return on their investment and the full impact of our collaborative efforts. Check out our solutions section for a detailed list of our services.

We’re looking for others to help us support heroic organizations in their quest to change the world. If you’re looking for a great, fast-paced job working on things you care about with a team of awesome people, your search is over.

Our work is about more than numbers. It’s about doing things we believe into effect positive change. You can even choose which projects you’ll work on.

You’ll be working on multiple projects at any given time and things sometimes get hectic. If you currently work for the government, a nonprofit, or an educational institution, it might be a tough transition.

Pretty much everyone works remotely, from home or a shared office. You don’t have to worry about a commute, nor will you be tied to a specific location.

Most employees are eligible for a full-time salary, health benefits, bonuses and a 401k with company match. Heck, we’ll even throw in a free hat.

We’re not micro-managers and no one will be looking over your shoulder to make sure you do your job. (Except for the invisible monster that lives in your house and is standing right behind you.)

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Netomi https://www.afrocate.com/companies/enterprise-software/netomi/ https://www.afrocate.com/companies/enterprise-software/netomi/#respond Tue, 18 Oct 2022 02:28:55 +0000 https://jobi.uxper.co/?post_type=company&p=2073 Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. We work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.

The Netomi platform instantly and autonomously responds to over 50% of a company’s customer service tickets across email, social and chat. We leverage a combination of natural language understanding to accurately respond to tickets with precision and speed. The platform uses deep learning to continuously improve over time.

The Netomi platform easily integrates with core business systems including Order Management Systems, CRM platforms and Inventory Management systems to resolve customer service tickets, not simply respond to incoming queries. The platform also enables predictive and proactive support, leveraging product, customer lifecycle and contextual triggers to anticipate needs and solve customer issues before they happen.

Netomi combines the best of machine and human intelligence. The AI responds to the everyday support tickets, freeing up human agents to manage more complex tasks. Agents are more fulfilled as mundane tasks are eliminated, and customer happiness soars with faster resolutions.

Backed by Index Ventures, Bowery Capital and Y Combinator, Netomi has offices in Silicon Valley, New York and India.

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